Can I cancel my Care Plan anytime?
Yes. You can cancel or change your plan at any time. There’s no long-term contract, and you’ll continue to receive service until the end of your billing period.
Other Frequently Asked Questions
Website Builds
What platforms do you build websites on?
All of our websites are built on WordPress using the Bricks Builder framework. This allows for fast, lightweight, and fully customizable websites that you can manage after we hand off the build, or leave in our care if you prefer not to stress about the website.
Can you handle the entire website process?
Yes. We take care of everything from planning, design, and development to ongoing maintenance and integrations with other services. Our goal is to make the whole process simple for you, while ensuring we accurately represent your business.
Can I update my own website after it’s built?
Absolutely. Every site we build is designed so you can easily make updates to text, images, and pages if you wish.
Will my website be mobile friendly?
Yes. All websites we build are fully responsive, meaning they look great and perform well on phones, tablets, and desktops.
How long does it take to build a website?
Timelines vary depending on scope, but most one-page websites are ready within 1–2 weeks, while full multi-page sites typically take 3–6 weeks from content delivery to launch.
Can you migrate my existing website content?
Absolutely. We can transfer content from your old website, organize it, and make sure it fits your new site’s design and SEO structure.
Do you require full payment upfront?
No. For website builds, we typically require a 50% deposit to begin work, with the balance due at launch.
Care Plans
What’s included in a Care Plan?
Care Plans cover regular backups and updates for WordPress and all plugins, with checks to ensure updates don’t cause any issues or breaking changes on your site. We also perform routine performance reviews, uptime monitoring, and security checks. Our team handles the technical maintenance so your website continues running smoothly, securely, and efficiently.
Do I need a Care Plan after launch?
While it’s not required if you want to self host and manage your website, we do not offer hosting without maintenance. WordPress websites need ongoing updates and monitoring to stay secure and perform well. Our Care Plans ensure everything stays up to date and protected.
Other FAQs
I don’t know anything about websites or what I need. How do I decide?
No problem! If you don’t have any experience with running websites, or would like some guidance as to what would be beneficial to your business, we can help provide information and guide you through the decision!
Do you provide help with writing or editing content?
Yes. We can help write, organize, or refine your website content to make sure it clearly reflects your business and connects with your audience.
What if I want to manage my own content?
You can. Our WordPress setup makes it possible to edit your pages, add new posts, and manage images through a user-friendly interface. Depending on your business’ needs, we will set up custom post types and set it up so that dynamic content you publish is automatically displayed on your website without needing to edit individual pages.
Do your websites include SEO?
All of our website builds include a Technical SEO setup to ensure your site performs well, loads quickly, and is structured for search engines. On Page SEO is a separate service that focuses on optimizing your content for specific keywords and audiences. We can provide an initial SEO strategy to set a strong foundation, as well as ongoing monitoring and adjustments to help your site continue improving in search results.
Do you handle Google Business Profile setup?
Yes. We can help you create or optimize your Google Business Profile to boost your local visibility and connect your website with local search results.